I couldn't believe how well the carpets turned out. I was considering replacing them, they were so bad, but now, they look as good as new. Even a lounge carpet which was heavily stained, and which I thought was a right off. I wish I had done this years ago, it makes such a difference to the whole house. And really great value too. Paul is great as well, very professional and reliable. Would totally recommend. I will be doing this yearly now!